If you’re reading this article, then it is safe to say that you spend enough time online to have encountered “Error 404- Page not found”. Such errors are not limited to the internet and anybody who owns an e-bike can attest to this!
Ebikes will display error codes to warn bikers that something about the system has gone awry. An error can occur, for instance, when the sensor fails to calibrate appropriately, when the software encounters a glitch, or when the connection is interrupted.
But before we get into it, you should know that various error codes may affect your bike’s electrical system. These may be expressed differently depending on the brand of bike you’re riding. However, the errors will have more or less the same solutions. Let us consider them below:
If the throttle on your electric fat tire ebike is not working, try unplugging and replugging it, making sure that the arrows and pins are in line for a proper connection. Check the throttle pins to ensure they are not bent. If this does not work, unplug and replug all connections on the kit Main Wiring Harness (throttle, display, brake levers), including the connection leading to the motor lead.
Ensure that no pins are damaged and line up the pins and arrows when reconnecting for a proper connection. The last option if this does not work is to unplug the throttle from your kit. If you’re still encountering the error, you probably need a new throttle.
Low-voltage Cut-off Protection
In this case, your bike’s battery pack is providing insufficient voltage. To correct it, recharge the battery pack. Remember to confirm that you’re using a 52V or 48V battery with your kit.
High-voltage Cut-off Protection
This will happen when your battery pack is producing too much of a voltage. In this case, you can only use a 52V or 48V battery. Remove the battery and reinsert it before starting the system again.
Hall Sensor Error
Start by unplugging and replugging all the connections on your kit, which should include all Main Wiring Harness connections like the throttle, display, and brake levers, as well as the Motor lead connections with the Speed Sensor and Battery. Check the pins to confirm they are not bent on any connection plug and that they are in line with the arrows.
You’ll need to assess all the pins on the plug to ensure they are straight and get rid of any silicone interference on the connection area. From here, proceed to properly replug your white hall plug back into your bike’s motor core.
Max Temperature Protection Cut-off
To correct this, turn off the motor kit and allow it to rest as it cools down for a few hours. Turn it on again and see if your problem is fixed.
This error occurs when the electric bike is outside the agreeable temperature range (usually higher than 80 degrees Celsius or lower than -10 degrees Celsius). Turn off the e-bike system and let the drive unit heat up or cool down to the permissible temperature. Try restarting the system!
If you get a controller error, you are likely in need of a new controller. However, you can try to unplug and replug all the connections and checking that there are no bent pins. Ensure everything is properly connected. There is a remote likelihood the issue could be that one of the plugs from the controller isn’t appropriately connected to the motor. Try opening the controller to see if this is the case.
This happens when there is a wrong software installation for the Line series (Performance Line) or the type of bike (Speed/Cruise, Gearbox in the hub, Derailleur). Try upgrading and updating the software to rectify the product line. From here, restart the system.
Speed Sensor Error
Check to see whether the Speed Sensor and magnet have been installed correctly. Ensure that the magnet is installed within 1 or 2mm of the speed sensor and the magnet’s smooth side should be facing the speed sensor. Also, be sure to fully screw the speed sensor into the motor lead plug. If this doesn’t work, it’s possible your speed sensor is broke and you need another one.
This may be the result of a simple connection issue. Unplug and replug every connection on the kit and this should include all the Main Wiring Harness connections, as well as all the motor lead connections with speed sensor and battery. Ensure that the pins are not bent and that they are in line with the arrows for a proper connection.
If this does not solve the situation, confirm that the wiring on your setup is not being pinched, more so the cables from the controller. Also, ensure that the wires are not too taught. Open the controller and unplug all the plugs; replug them and ensure you have no silicone interference.
When you get this error, the implication might be that the temperature of the sensor inside the controller has likely been triggered. Allow it to cool a bit and see what happens.
Intermittent Power Cut-off
This will typically occur when there’s a connection issue in the battery and mount. It can lead to intermittent as opposed to constant power between the motor and battery. For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. Such an issue may result from wear and tear. To fix this, follow the above guide:
Turn the system off and remove the battery. From here, turn on the motor with the power button. Use a pair of pliers to squeeze the two outer prong connectors on the battery mount inwards while making sure that your battery has a solid connection with the battery mount.
If you are planning to own an electric bike, then you can expect to encounter some of the error codes we’ve discussed above every once in a while. Use the above hacks to fix the issues for a seamless electric biking experience.